All products are eligible for free delivery to the United States and are typically delivered within 8-10 business days via DHL, UPS, or USPS Express from Monday to Friday.

TRANSIT, HANDLING & ORDER CUT-OFF TIME:

Processing time: 3-4 business days (Monday to Friday). Transit time: 3-5 business days (Monday to Friday) for standard shipping. Cut-off time for order processing: Between 4 PM to 6 PM.

If there is any delay in the delivery of your order for any reason, we will promptly contact you to provide updates.

TRACKING:

Once your order has been dispatched, you will receive an email from us containing a tracking number. You can use this tracking number to monitor the status of your shipment until it is delivered to you.

Please allow 48 hours for the tracking information to become available. It is essential to ensure that the email address you provided during checkout is accurate and correct to receive the tracking notification.

CANCELLATIONS:

If you change your mind and wish to cancel your order before it has been dispatched, we can accept cancellations at any time.

If your order has already been processed and shipped, please refer to our refund policy for further assistance.

INCORRECT ADDRESS:

If you enter an incorrect shipping address during checkout, resulting in the product being returned to our store after a failed delivery attempt, we will not be held responsible for the loss of your package. Please ensure that the shipping address provided is accurate and complete to avoid any delivery issues.

TAX:

We do not charge any taxes on our products.

FOR MORE INFORMATION:

Shop Name: Lace And Desire

Support: Available 24/7

Business Hours: 9:00 AM to 4:00 PM

Business Number: +1 954 250 5315

Business Email: Support@laceanddesire.com

Physical Address: 7901 4TH ST. N STE 11915 ST. PETERSBURG, FL 33702 US

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